Frequently asked questions

Buy in seconds

Add to Cart ➜ 2) Open cart ➜ 3) Checkout. Easy!

Payment peace of mind
We use a 100% secure payment system. Our internet security team keeps things safe and reliable. 🔏

When will I get my order?
Processing time is 1–3 business days, then we email a shipping confirmation.

Tracking included?
Yes—expect a tracking number after your purchase.

Shipping price
Based on shipment origin. Add your address at checkout to see the exact shipping cost.

Multiple items = multiple parcels
Usually, items are shipped separately.

Returns & exchanges (free!)

Washed/worn? Still okay

30 days: Full refund

180 days: Store credit
We’ll send a refund confirmation email once processed. Refunds typically take up to 10 business days after we receive the return. Delays may occur due to high volume.

About the free gift
If returns push your order below the promo threshold, please return the free gift. If you keep it without qualifying, we’ll deduct its cost or request payment.

Change/cancel after placing an order?
Not possible—orders can’t be modified or canceled post-submission. You may return items; refunds apply to product value only, not shipping.

Still curious?
We’ve got more—See all FAQs.

Fast help
Email: belonaunkst31@hotmail.com